The Manser Practice Ltd is registered in England and Wales with number 1588643. Our registered office is located at 107a Hammersmith Bridge Road, London W6 9DA
1. What Does This Policy Cover?
2. What Is Personal Data?
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
3. What Are your Personal Data Rights?
If at any point you believe that the personal information we hold on you is incorrect, you want us to correct or delete that information, or you no longer want us to hold that information or contact you, you can exercise your rights under the current Data Protection laws. These rights include: right of access; right to rectification; right to erasure; right to restriction of processing; right to data portability; right to object.
For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 9.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
4. What Personal Data Do We Collect and How?
Your personal data was collected through one of the following means: your use of our website; your email correspondence with ourselves or your company invoices. When you use our website, we may collect and process the following data about you: details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data; information provided to us when you communicate with us for any reason.
If you are a Client or Supplier, we may currently hold up to five categories of personal information about you including: your name; business email address; business postal address; business telephone number; mobile phone number.
5. WHAT IS OUR PURPOSE FOR HOLDING YOUR DATA?
We use your details so that we can communicate with you by post, email, or phone and to inform you of our services, carry out our contracted services, invoice you for those services or contact you regarding the services you provide for us.
As a Client or Supplier, our lawful basis for holding your information is that processing is necessary for the performance of a contract to which you are party to, or in order to take steps at the request of yourselves prior to entering into a contract. These contracts include, contract for the provision of architectural services to yourselves and contract to supply goods and services to ourselves.
As a future Client or Supplier, our lawful basis for holding your information is legitimate interest.
Email marketing campaigns contain tracking facilities within the actual email. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is not a comprehensive list]. This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.
Subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will be detailed instead.
6. How and Where Do We Store Your Data?
We will only store your personal data in the UK. This means that it will be fully protected under the Data Protection Legislation.
7. Do We Share Your Personal Data?
We do not pass your information to any third parties, apart from our business services partners to carry out the contracted services. We do not use any automated systems relating to your personal data. We do not use your information for profiling
8. How Can You Access Your Personal Data?
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 9.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within less than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
9. How Do You Contact Us?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details for the attention off Becky Watson
Email address: firstname.lastname@example.org
Telephone number: 020 8741 4381
Postal Address: 107a Hammersmith Bridge Road, London, W6 9DA
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.